Management of the Facilities Soft Services, Manage the day-to-day outsourced contractors.

Client Details

Large professional services company, with worldwide offices in the UK & Europe.

Description

• Manage alongside the Head of Facilities the contract responsibility for the Staff Catering & Hospitality for the offices
• Contract renegotiations or retenders.
• Manage the outsourced soft service contractors
• Review monthly the Actual v Budget status
• Oversee KPI/SLA's reviews for FM Soft Services contract and the Catering and Hospitality contract
• Oversee the monthly hospitality catering recharges and ensuring that all necessary backup documentation are provided
• Work closely with Front of House Reception services to ensure all meeting rooms are maintained to the highest of standards
• Oversee the arrangements for large client events taking place on the campus to ensure that the client experience is to the highest possible standards
• Responsible for all the Vending services across the campus assisted by the catering supplier.

Profile

• High level of experience in the management of Outsourced Services Supplier contacts from a client level
• High Level of Experience in the Catering and FM Industry
• Ideal knowledge of ordering in Wine to companies
• Intermediate level of in the management of Budgeting and Forecasting P&L
• Excellent customer service experience

Job Offer

• Pension (12%)
• 12.5 Life Assurance/Cover
• Hybrid working
• 26 days (plus bank holidays)