Leasing Coordinator (6-Month FTC) - Birmingham - £27,000 + Discretionary Bonus

My client, a globally established and leading Real Estate Agency, are currently seeking a Leasing Coordinator on a 6-month FTC to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments.

You will be responsible for supporting the leasing team with preparation of flats for move in, assisting residents, applicant vetting, diary management/viewings coordination and general lettings administration. You will ensure a high level of customer service is provided to applicants and residents at all times being a main point of contact from enquiry stage to post-viewing tour.

The successful candidate will be a good team player with strong organisational and communication skills, have the ability to work under pressure and a willingness to learn. A self-motivated individual, that is able to demonstrate reliability, flexibility and initiative.

Key Responsibilities

• Responding to enquiries
• Completing applicant vetting requirements
• Booking in viewings/ diary management for the leasing team
• Collecting viewing feedback and recording appropriately
• Ensuring that systems are thoroughly kept up to date and accurate for all lettings and rental data.
• Managing the applicant database
• Providing administrative support to the Leasing Manager and Leasing team.
• Support with Lease-up logistics such as furniture delivery co-ordination, car park booking and lift management
• Create a community feel through communication, events and innovations
• Provide first class customer service to residents and applicants ·
• Support with the conducting of check in, check out and apartment quality assurance checks
• Liaise with the wider site team to ensure flats are ready for move ins · Deal with enquiries from tenants, utility providers, local authorities, etc.
• Meeting prospective tenants, assisting with occasional viewings and discussing rental

Skills and Experience Required

• Previous property administration experience would be ideal
• Good organisational skills
• Good verbal and written communication skills with a positive attitude and attention to detail
• Excellent time management
• Ability to multitask and to work accurately and effectively under pressure
• Must understand the principles and practice of customer care
• Ability to work in a team and understand team dynamics
• Positive, can-do attitude
• Initiative and the ability to think outside the box
• Common sense approach
• Outgoing, warm and friendly personality
• Organised, meticulous, tenacious
• IT literate

Working Hours: 40 hours per week, Monday to Friday, Saturdays on Rota with a day off in lieu (2 Saturdays max per month)
Salary: £27,000 Dependant on Experience + Discretionary

Dove & Hawk is acting as an Employment Business in relation to this vacancy.